The 100% cloud-based phone, mobility, communications and collaboration system designed to drive business success.

With so many changes in how people communicate, which now includes chat, video and mobile, your business phone system is more critical than ever. It's a conduit to customers, employee productivity and growth. But outdated technology can hold everyone back. Windstream OfficeSuite® is the flexible, efficient way to move voice communications to the cloud while ensuring critical communications are secure and reliable. 

Unlike many VoIP phone systems, OfficeSuite uses proprietary technology, instead of SIP or open source, so data lives completely in the cloud, protecting your business and enabling intuitive, anytime/anywhere communications. It’s so easy to use, every employee can easily access and control a broad range of productivity-enhancing features using any device. 

OfficeSuite offers everything needed to create a flexible, collaborative, mobile office environment supporting all employees regardless of location. Its cloud-based design provides built-in continuity and obsolescence protection, and scales easily with your needs and without the capital expense of owning and maintaining premises-based equipment.

BENEFITS

EASY TO USE, MANAGE AND CONTROL

So intuitive, employees can easily control everything, boosting their productivity and freeing IT to focus on more critical matters.

RELIABLE, FLEXIBLE, SCALABLE TECHNOLOGY

Cloud platform provides flawless communications, eliminates downtime, scales to 2,500 users, and includes free upgrades.

PROVIDES OPTIMAL SECURITY AND PEACE OF MIND

Calls, messages and meetings are encrypted and secured in the cloud vs. on-site, eliminating risk while protecting data and brand.

Two Unique OfficeSuite Service Options

OfficeSuite

OfficeSuite  works with any network/Internet service provider. It includes a complete suite of voice and collaboration service features/options that can be tailored to the unique needs of any organization. It features proprietary technology – developed originally by Broadview Networks, now part of Windstream – trusted by over 250,000 professionals across 50 states.

OfficeSuite with Windstream SD-WAN

This fully managed solution includes OfficeSuite combined with Windstream SD-WAN Concierge™ service. Together, they provide optimized performance, reliability, visibility and control.  It’s ideal for businesses where superior quality and business continuity are paramount to success, and provides the benefits of SD-WAN across all other applications, too.

FEATURES

OfficeSuite includes a broad range of options that can be tailored to each organization, location or employee's specific needs.

MyOfficeSuite® management portal/mobile application:

IT administrators and employees can easily control everything from a single interface. More than just a dashboard, it makes it easy for everyone to:

  • Send/receive calls/messages from any smartphone or mobile device – ideal for remote workers and mobile centric employees
  • Re-route calls, set up forwarding rules and manage auto attendant messages
  • Instant provisioning and changes for all employees and locations
  • Launch video meetings, send faxes, access voicemail from anywhere at anytime
  • Chat live in real-time with anyone using companywide chat
  • View availability of every coworker with Real Time Presence and click-to-call
  • Visual voicemail and speech to text allowing employees to always be in-touch
  • Call recording to support quality control & regulatory compliance

OfficeSuite HD Meeting®:

Meet, collaborate and share anything with anyone from any location or device. All with individual and group chat functionality increasing collaboration and productivity, while saving on travel costs.

  • Host and record HD video, audio and web conferences for up to 100 people with 1 click
  • Compatible with existing conference systems like Polycom, Cisco, Tandberg and LifeSize
  • Supports Windows, iOS and Android and seamless Integration with Outlook and Google

Safeguard and protect your communication/company

OfficeSuite secures everything in the cloud complying with SSAE-16 standards and has successfully completed SOC 2 and SOC 4 audits in addition to meeting all data center requirements and regulations.

Calls, messages and meetings are encrypted and no data is stored on the phone/device. The service is HIPAA compliant and fully compatible with e911 services. And Windstream complies with CPNI regulations to protect your information.

HIPAA  SSAE 16

Seamless integration with leading business applications

Standards-based APIs for seamless integration to essential third-party applications including Microsoft Outlook and Office 365, Salesforce, Skype for Business, Google Apps/G Suite, and Microsoft Dynamics. Along with most popular web-based CRMs such as Dentrix, HubSpot, Apptivo, 1CRM and accello. Streamlines customer engagement and boosts employee productivity through integration with contacts, screen pops, outbound calling within apps, and Android Call Notes. Eliminates additional cost to the customer to develop such integration on their own.

Salesforce Skype Microsoft Google

OfficeSuite PC Console:

Additional tools for managers and power users to quickly and easily distribute calls.

OfficeSuite Fax:

Send/receive faxes to/from any device using any email client.

Let's connect

If you're interested in our services, click or call to connect and start the conversation. We’d be happy to learn more about your unique needs and discuss creating a solution tailored to help you achieve your specific objectives.