The wide area network, transformed to deliver the cloud

Enterprise computing is making a transformational shift to the cloud. Now it's time the network powering that shift transforms, too. Windstream SD-WAN Concierge is a fully-managed network service designed to optimize performance and reliability to meet escalating customer and user expectations in an always-on cloud connected world.

Leveraging multiple connections found in hybrid networks, SD-WAN adds a layer of intelligence providing real-time visibility into — and centralized control over — network and application performance. Enabling IT to break free of traditional network constraints by augmenting bandwidth with widely available, low cost broadband. The result? Dramatically improved performance and reliability, at a dramatically reduced cost per megabit. Finally, because it's delivered as a managed service, it's the right choice for maximizing ROI while minimizing complexity; ideal for leveraging network investments to the fullest.

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Get visibility into performance and bandwidth use by app, location and user. Then define business policies to dynamically optimize and prioritize them so they perform as needed.


Maximize availability/uptime via active/active dual path connectivity and dynamic WAN selection, routing traffic on best path using real-time analytics. All backed by a powerful SD-WAN SLA.


Easy to implement, fully-managed service, with an assigned technical service manager to help you create, monitor and optimize application routing, prioritization and security policies to suit evolving needs.

Delivering the bandwidth & performance needed for cloud-based apps

As companies move business-wide applications to the cloud, they require more bandwidth and increased performance and reliability. Find out why SD-WAN is the secure, cost-effective way to move your business’ network and applications to the cloud.


Taking the SD-WAN customer experience to an entirely new level.

Concierge customers work with an assigned technical manager to design and implement a solution customized to their unique needs. This includes creating and deploying business, application and security policies, and to provide ongoing optimization and guidance. Making Concierge ideal for organizations that want to maximize ROI and minimize IT administrative overhead, and who seek a competitive edge to drive a superior CX.

Team SD-WAN with OfficeSuite® for UCaaS with Supreme reliability and quality of service.

Voice and video applications present unique performance/QoS challenges that have led some to hold onto otherwise obsolete WANosaurus-like premises based phone systems. Missing out on game changing features and mobility enabling functionality cloud-based UC brings. SD-WAN changes that, making concerns over latency, jitter and packet loss a thing of the past.

Windstream OfficeSuite with SD-WAN is a one of kind, fully-managed solution combining the simplicity and security of our award winning 100% cloud-based unified communications and collaboration solution – trusted by over 250,000 professionals across the country – with the superior performance, reliability and flexibility of Windstream SD-WAN Concierge. It’s  the perfect solution for businesses where superior quality of communications and business continuity are essential to delivering a superior customer experience, innovation and success.

Find out how much you could save with SD-WAN

When it's designed correctly, SD-WAN will dramatically reduce your per-Mbps bandwidth costs by up to 90%. What's more, Windstream SD-WAN Concierge requires no CAPEX or on-site IT support. To see the value of SD-WAN, use the ROI Calculator and get a free report.



  • Application visibility and control: Manages and deploys routing policies with a centralized management tool
  • Dynamic WAN selection: Preserves application performance based on pre-set thresholds
  • Application optimization: Monitors and improves network paths for higher quality
  • Dynamic IPsec deployment: Enables end-to-end encryption for secure data transmission over public networks
  • Managed service: Offers continuous, proactive monitoring and optimization from Windstream SD-WAN Concierge
  • Flexible connectivity: Connects disparate locations with any access
  • Dual active links: Increases resiliency with redundant and diverse connections at each site
  • Seamless failover via active/active connectivity: Diverse , redundant connectivity for resiliency, business continuity and seamless failover  at each site
  • Stateful firewall: Deploys and manages security policies with an integrated firewall
  • Assigned Technical Manager: Works with customers to optimize performance, freeing IT to focus on strategic initiatives
  • Secure network deployment: Automatically sets up IPsec tunnels with end-to-end encryption for dynamic branch-to-branch connectivity
  • Centralized cloud based management:. Simplifies management of remote devices, eliminates multiple tools
  • Business Aware Cloud Network: Maximizes cloud-based application performance
  • Tailored Industry Solutions: Integrated plug-and-play services to further amplify the impact on customer experience
  • Capital vs operating expense: Managed service reduces out of pocket expense, extending budgets further
  • Real time network analytics: Adds intelligence to optimized network performance based on evolving conditions
  • Enables agility, scalability: Cost effective provisioning of new locations/services using widely available broadband
  • Proprietary Cloud Core Architecture: Network nodes with direct connectivity to leading cloud providers/services

Ready to transform your network and leave your WANosaurus behind?

As a network service provider who understands growth-oriented enterprises, Windstream can help you transition to SD-WAN at your own pace—whether that means launching the solution across your entire organization or with a trial in selected, critical locations, with the option of adding on from there. What’s more, SD-WAN Concierge™ complements Windstream solutions such as MPLS IP VPN, SIP Trunking, OfficeSuite or broader UCaaS solutions, Managed Network Security and Cloud Connect, for a comprehensive network solution to support hybrid IT or cloud strategies, built to perform today and support your needs tomorrow.

Speak to an Expert Call: 855.852.9460

Try SD-WAN Concierge free for 30 days

We’ll provide the edge devices, installation and guidance on how to maximize your experience.

What is SD-WAN?

A software-defined wide area network (SD-WAN) acts as an overlay network that virtualizes and decouples the network management function from the physical hardware, using a centralized controller to set policies and prioritize network traffic. Because it’s a software-defined WAN, it can act on those policies in real time to determine the best path for each application across your network connections, ensuring that app performance meets your service level agreements (SLAs).


Many businesses that require the security and performance of a private WAN have built hybrid WAN architectures that combine traditional MPLS-based networks with readily available options like dedicated Internet. While this solves for any-to-any connectivity, it can compromise performance and security and increase costs and complexity.

As demand for cloud applications and services continues to grow, enterprises are re-examining their WAN strategies and architectures to optimize business efficiencies, protect critical data and enhance the user experience across public, private and cloud paths. SD-WAN decouples network intelligence and configuration from physical connections and hardware to create a scalable, centrally managed WAN that connects distributed branches and remote locations regardless of connection type or carrier.