Using Allworx Interact Professional means boosting workforce productivity. Interact Professional is the ultimate call control dashboard, combining the ease of a PC-based interface with the high voice quality of the Allworx IP phone. Even better, Allworx Interact Sync integrates Allworx with Microsoft Skype for Business (formerly Lync), Outlook, and web browsers for a smooth one-click communication flow.
Allworx View delivers comprehensive historical call activity reports to help you track metrics that drive your business performance. For call center teams, Allworx View ACD provides easy-to-see graphical charts on customizable dashboards to help everyone stay on top of queue
and agent stats in real time.
Always stay connected with Allworx Reach. The Reach mobile app extends the rich functionality of your Allworx VoIP communication system right to your iOS and Android devices. Allworx Reach Link ensures a seamless voice experience, even as your mobile data network changes.
As you migrate more applications and business communications to the cloud, you inadvertently magnify the risk posed by single points of failure in your infrastructure. Windstream Diverse Connect is a standardized business continuity solution that keeps your network endpoints connected, even in the event of a serious network issue.
SD-WAN White Paper (#2 in a series by IDC): The Pathway to a Digitally Transformed Branch White Paper
IDC recently authored a series of two white papers on SD-WAN. In this second white paper, IDC examines how digital transformation and cloud computing have necessitated a significant reassessment of the WAN, especially for branch offices and remote workers. It also explores how and why SD-WAN has arisen in response to new requirements.
SD-WAN White Paper (#1 in a series by IDC): Aligning the Network with Digital Transformation, Cloud and Customer Engagement White Paper
IDC recently authored a series of two white papers on SD-WAN. In this first white paper, IDC examines how digital transformation and cloud computing have necessitated a significant reassessment of the WAN, and explores how and why SD-WAN has arisen in a response to new requirements.
By leveraging Windstream SD-WAN, enterprises can get visibility into every application on their network. Optimizing application performance, and the customer experience, is just one of the ways Windstream SD-WAN is helping to transform not just enterprise networks, but enterprise business.
The Green Bay Packers enjoy the unwavering loyalty of a huge fan base. Come football season, that loyalty translates into serious voice and data traffic at Packers HQ, creating wild fluctuations in bandwidth demand. See how local heroes at Windstream came back with a solid game plan to ensure that Packers’ coaches, players, front-office executives, contact center staff and fans all have reliable voice and high-speed Internet every day, including game days.