Windstream is the ultimate single-source voice, network, HSIA and services provider for the hospitality industry, partnering with leading hoteliers in planning, implementing, managing and supporting nationwide simple to complex voice and network solutions.

Hospitality in room wifi and telecom services

Properties we serve range from select-service properties to five-star 1,000+ room resorts. Our portfolio of solutions help increase productivity, streamline operations, generate revenue, lower costs and sharpen their competitive edge. We understand that you need a communications provider who combines advanced technology with unparalleled service to create an exceptional guest experience.

Windstream Virtual PBX–A Managed Cloud Solution

Windstream Virtual PBX for Hospitality is a robust, carrier-grade voice solution that allows you to shift complicated, difficult-to-manage on-premises telephone and IT technologies to the cloud. Hosted in a secure enterprise-class data center, Windstream’s hospitality platform centralizes management of communications–whether you have a single property or multiple locations.

Windstream Virtual PBX Advantages:

  • Simplifies Property Communications
  • Improves the Guest Experience
  • Enables Cloud Hospitality Services
  • Provides Carrier Grade Standards and Process Rigor
  • Designed, Delivered and Managed by Windstream

Our Enhanced HSIA Portfolio

Turn to Windstream to seamlessly connect more places, applications, staff and guests within your property than ever before. We’re industry leaders in designing, deploying and managing High Speed Internet Access solutions. Industrywide, Windstream is supporting nearly 400 properties with more than 80,000 guest rooms on-line.

HSIA Portfolio

  • Guest Internet Access
  • Guest Help Desk Support
  • Expert Design & Implementation
  • Marriott GPNS Enhanced Certified
  • Infrastructure Upgrades
  • Conference Services Support
  • Advanced Network Operations Center Monitoring of the HSIA Infrastructure

Our Windstream Network

Windstream can connect and optimize network performance to satisfy guest expectations for always available, stable connectivity property-wide—and staff needs for fast, reliable network solutions to connect, communicate and collaborate enterprise-wide. With MPLS you can securely interconnect all locations with real-time, distributed access to key applications, reservations systems and other centralized resources. For challenges extending your network to expansive contiguous properties you can now deploy our Fixed Wireless solution to make the connection.

Our Experienced Hospitality Team

Windstream Hospitality professionals provide expert data, voice, network and cloud solutions. We help you assess, design, procure, build and manage your communications technology infrastructure. We understand your unique challenges and guest  service demands  and deliver solutions that focus on positive outcomes to ensure an exceptional guest experience, every time.

Benchmark, a nationwide hotel management company, chose Windstream to be their single point of contact for a converged voice and data network solution and property-wide high-speed Internet access for guests and staff to meet the needs of the new Tennessean Hotel.

Inquire about these additional Windstream solutions:

  • On-premises PBX solutions based on your needs
  • Guest Room Telephones
  • Call Accounting & Voicemail
  • Superior Maintenance & Support Services

Hospitality Solutions Video

Discover hospitality technology solutions that keep you winning.

Hospitality Industry Partners

Avaya Edge - Platinum PartnerMitel Platinum Carrier PartnerMotorola, a Windstream PartnerRuckus Wireless


VPBX for Hospitality – My Phone

Phone Tutorial

See how the My Phone web portal enables you to manage and configure the features and settings of your service, as well as to check your voicemails and personal faxes.

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VPBX for Hospitality – Hospitality Portal

Portal Tutorial

Find out how this easy-to-use web portal combines your communications services and operational practices to streamline those services for your guests and staff.

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VPBX for Hospitality – Receptionist Console

Receptionist Tutorial

Watch this tutorial to get a walkthrough of the web-based Receptionist Console. You’ll learn how to answer and manage incoming calls quickly and efficiently.

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VPBX for Hospitality – My Site

My Site Tutorial

This tutorial shows you how to manage and configure features and settings in the Windstream Hosted Communications my Site Portal.

View the Tutorial

Smart Business Solutions for the Hospitality Industry

Interactive Infographic for
Hospitality IT Technology

Get an interactive look at the various solutions our team of experts can help you deliver for your property. View