Comprehensive solutions to innovate and compete in the rapidly changing world of banking services.

Mobile Banking The technology to support a personalized customer/member experience.
The "Race to Innovate" is alive and well. As a bank or credit union, how do you attract and retain members whose expectations are for anytime, anywhere access and a range of convenience oriented services? The opportunity to provide a more personalized member experience is vast, but not without its challenges. Integrating back office systems, transforming the branch experience, supporting multi-device mobility, and providing personalized member product recommendations, all while maintaining a secure environment can be taxing for any IT department.

Success of these initiatives requires advanced network services with the reliability and security to put these new applications to work. That’s where Windstream comes in, with industry expertise and services to deliver network redundancy, scalability, security and a broad range of access options to meet the needs of banks and credit unions.

BENEFITS

BRANCH TRANSFORMATION

Expertise with solutions delivering secure, reliable, optimized digital experiences, and power to support mobility, video, big data, AI and the cloud.

IT'S ALL ABOUT ENGAGEMENT

Solutions to support seamless, engaging always-on connectivity, and enable a frictionless customer or member journey across all channels and devices.

READY FOR WHAT'S NEXT

Technology is bringing ongoing evolutionary change to banks and credit unions; we have the people, the network and solutions to help you stay out front.

A range of services to support engaging, personalized, secure digital member and customer experiences.

SD-WAN

Windstream SD-WAN enables financial institutions to power a superior customer/member experience via optimized performance and reliability in an always-on cloud connected world. Leveraging a hybrid architecture with an added layer of software intelligence, SD-WAN provides real-time visibility into and control over network and application performance.

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HYBRID NETWORKS

Blend multiple networks to balance performance and cost, while building a foundation for SD-WAN. Augment private bandwidth with low cost, high bandwidth broadband. Load balance traffic by routing critical or latency sensitive apps over predictable high performance MPLS and leverage broadband for selected sites.

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UNIFIED COMMUNICATIONS/OFFICESUITE

A range of integrated cloud-based voice, video, conferencing, IM and collaboration services – including 100% cloud-based OfficeSuite – to optimize communications, engage customers/members, empower employees, reduce costs and deliver a differentiating and responsive member experience.

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SECURE WIFI & ANALYTICS™

Ideal solution for secure public/customer and private multi-location WiFi. Empower employees with mobility while engaging customers/ members with WiFi access. Gain valuable insight into customer/ member behavior, enabling a more personalized CX to drive loyalty and sales.

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CONTACT CENTER AS A SERVICE (CCaaS)

Comprehensive cloud-based contact center solution to manage all customer/member interactions from phone, email, chat or social media on a single platform to enhance service, support staff effectiveness and power a superior and engaging member and customer experience.

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DIVERSE CONNECT

A standardized business continuity solution delivering 5-nines (99.999%) reliability, designed to keep network endpoints, critical apps and banks and credit unions up and running in the event of any type of connectivity challenge or single point of failure.

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CLOUD CONNECT

Windstream’s Cloud Connect provides a private, secure high-performance connection to an expanding ecosystem of industry leading Cloud Service Providers (CSPs), and best in class IaaS, PaaS and SaaS vendors over the MPLS network you already trust.

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MANAGED NETWORK SECURITY

Windstream Managed Network Security helps free IT of the burden of 24/7 security monitoring and management. We offer both hosted and on-premises managed firewalls to protect against threats and unauthorized access, inappropriate content, infected files and malware; all to help reduce risk while lowering total cost.

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NETWORK AUDIT & ADVISORY

Certified experts using the latest tools/techniques conduct comprehensive evaluations of network, security and/or compliance readiness. They can help optimize your network to deliver a superior, consistent experience, conduct vulnerability assessments and identify and resolve weaknesses that could put business at risk.

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Let's connect

If you're interested in our services, click or call to connect and start the conversation. We’d be happy to learn more about your unique needs and discuss creating a solution tailored to help you achieve your specific objectives.