Blog Posts for Unified Communications

Voice, the Cloud and Snowflakes: A Checklist for Middle Market Companies Thinking about Unified Communications

By
Mike Hoyt

Does your voice system link to Salesforce.com and collaborative applications that provide greater productivity and more business intelligence? Do you know exactly what happens to customers when they dial in for support and try to navigate the system? Do you know how many of them successfully reach the department or person they are looking for?

Standing Up for Businesses in Dallas that Need Fiber Deployments, Not Empty Promises

Dallas Skyline

When it comes to high-speed fiber deployments, Dallas has had its heart broken in the past. In fact, the city’s most recent “left at the altar” moment happened just last fall when a major provider announced it would hit the “pause” button on a planned fiber roll-out.