Blog Posts for retail transformation

Consumers Expect a Unified Online/Offline Retail Experience. Are You Transforming Fast Enough to Deliver It?

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While the industry's movement toward omni-channel has helped build a bridge connecting online and in-store retail IT systems and experiences, customers now expect the same speed, service, and overall convenience whether they purchase in-store, online , or on their phones. Unfortunately, what they get doesn’t always align with their expectations

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