Blog Posts for Customer Experience

Delivering Against Evolving Customer Service Experience Standards Demands More Than an 800 Number

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It’s no secret companies that deliver truly exceptional customer service and support experiences have a competitive edge when all other things are equal. Why? Because nearly everyone has an innate need to feel special and companies that satisfy that throughout the customer journey set themselves apart. In this post, our guest blogger, Michael Wood, VP of Marketing at VeloCloud, explains how the right network infrastructure can help organizations deliver against this agenda.

5 Ways We’re Transforming to Support Your Business "One by One"

Windstream is transforming, and is committed to delivering a "best-in-class customer experience through our network and our people." We want your experience with us to be that of a partner who imagines, builds and supports next-generation solutions that scale with your business-and your ambition. We want to be a partner who is accountable to you, responsive to your needs and an advocate for your business.

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