Why Hosted VoIP is Right on the Money


Windstream Hosted VoIP improves communications and collaboration.

Hosted VoIP white papers, case studies, blogs, articles, interviews—it’s almost impossible to find a published piece on hosted VoIP that doesn’t list cost savings as a primary benefit of this solution. And it’s tough to argue with the truth—saving money is a great motivator for making the move.

The fact is, you can upgrade to this leading-edge technology without the huge CapEx investment that comes with buying your own equipment, resulting in significant and almost immediate savings. Hosted VoIP reduces ongoing OpEx costs. For example, using a single circuit for voice and Internet access saves on the monthly expense of multiple lines. Long distance calls are transmitted over the Internet and treated as local calls. Businesses with multiple locations can use their Local or Wide Area Networks (LAN/WAN) for internal, interoffice calls, while remote users can connect to networks using a Virtual Private Network (VPN)—all included in the total monthly cost. With a hosted solution, in-house staffing and management costs for these voice and data installations are virtually eliminated. And we can’t ignore the immeasurable soft dollar savings associated with improved communications and collaboration, increased efficiencies and productivity.

But for those of us who still need convincing, if the savings alone isn’t enough, I’ve listed a few more reasons why hosted VoIP is right on the money:

  • The Mobility Factor. The rapid adoption of BYOD technology combined with an increasingly distributed workforce are driving many enterprises to integrate mobility solutions into their communications plans. In fact, research firm Gartner predicts that 40% of employees in the U.S. workforce will by mobile by 2016. The tremendous flexibility of hosted VoIP provides seamless connectivity for virtually all mobile devices and software.
  • Unified Communications. The shift to Unified Communications (UC) is one of the most significant communications technology trends in our business world today. Hosted VoIP offers an ideal platform to seamlessly transition to UC. And once in place, users benefit from unsurpassed collaboration by accessing voice, messaging, data, presence, mobile and various applications on a unified, single platform (all while also reducing CapEx and OpEx).
  • Business Continuity. With Hosted VoIP services, servers are centrally managed in a safe, secure and highly redundant data center. Voice and Internet can automatically be re-routed in the event of a service issue, ensuring continuous connectivity.
  • Future Proofing. Software in the cloud is always updated and managed, so there are no worries about your technology becoming obsolete. 
  • Flexibility and Scalability. Hosted VoIP offers the flexibility of scaling up or down as your business circumstances dictate—quickly and efficiently.
  • High Quality. Lingering concerns over quality should be put to rest— VoIP call quality is exceptional, when you select a proven provider as your technology partner, one with the knowledge and expertise to help you meet your business goals.

Windstream is a leader in developing VoIP and hosted VoIP solutions for businesses and enterprises of all sizes. But don’t just take our word for it. Industry analysts and consultants, Frost and Sullivan selected Windstream for the 2013 Growth Excellence Leadership Award for North American VoIP Access and SIP Trunking. It’s the second consecutive year Windstream has earned the honors, based on their findings of Best Practices research.

If you’d like to know more about hosted VoIP, talk to a Windstream advisor. We think you might find hosted VoIP is right on the money—in so many ways.