IP Simple Managed Unified Communications: For SMBs, It’s Just This Simple


If you own a small business, you probably keep a close eye on your expenses, especially those related to your communications and data services. A managed unified communications solution can offer a simple alternative for any small business that would rather avoid buying costly equipment—and paying for network support that can add up to a sizeable bill.  

In the City of Tallmadge, OH, city government offices faced this very challenge. They were fed up with multiple bills, endless contacts and an unreliable network, as well as having to deal with disparate phone systems throughout all of their facility locations. So they set out in search of a single, reliable communications provider, one that could deliver quality products with clear, concise billing—and found Windstream and our IP Simple Managed Unified Communications solution to be a perfect fit. Given their status as the city government hub, they could no longer afford the time, resources and cost associated with so many moving pieces.

Ultimately they were able to consolidate their voice, data and equipment services into a unified communications solution with a single point-of-contact, a consolidated, easy-to-read bill and up-to-date equipment. And with the mayor conservatively estimating approximately $400,000 in savings over a decade (their monthly bill was actually reduced from almost $10,000 to $5,000 per month!), the mayor reports a measureable improvement on their budget.

The City’s IP Simple solution includes Windstream equipment consisting of two Allworx 48x Phone Systems, an Allworx 6x Phone System and an assortment of Allworx phones and Windstream services such as Dynamic IP and Managed Router support. It’s allowed them to “invest in a system that had a shelf life that was agreeable for the price, but also one that could be updated and refreshed as technology changed,” according to Lloyd Alger, information systems manager for the City.

According to the U.S. Small Business Association, small businesses comprise 99.7% of U.S. employer firms and each one of those small businesses has very unique, specific challenges and goals. IP Simple allows business owners like you to essentially rent hardware for a monthly fee, which is included in your bill. You’re able to upgrade equipment with minimal cost, which also ensures you’re keeping current with the latest technology trends. IP Simple caters to your individual business needs with flexible hardware and software options, including award-winning Allworx phone systems with enhanced VoIP. And because Allworx is part of the Windstream family, you get the added benefit of calling just one number for all support services—a savings of both time and money, not to mention frustration and headaches.

Our IP Simple solution makes it easy for you to focus on what you do best, while ensuring that your communications and data needs are met, all at an affordable cost.

Is IP Simple Managed Unified Communications the right solution for you? Download the IP Simple fact sheet or contact us to find out. The City of Tallmadge did—and they found about 400,000 reasons managed unified communications works for them!