Frost & Sullivan Honors Windstream with 2012 VoIP and Ethernet Best Practice Awards


Awards of any kind are always nice to receive. They validate hard work, diligence and focused execution and provide independent validation of achievement. Business awards in particular also recognize the larger role of multiple teams, customer enthusiasm and long-term strategic vision in delivering excellence within an industry.

Earlier this month, Frost & Sullivan awarded Windstream with two of its 2012 Best Practice Awards for industry leadership in VoIP access/SIP trunking and business Ethernet Internet services.

Windstream was recognized with the 2012 U.S. Competitive Strategy Leadership Award in Retail Carrier Ethernet Services, as well as the 2012 North American Market Share Leadership Award in VoIP Access and SIP Trunking Services. Both were awarded at the annual Frost & Sullivan 2012 Excellence in Best Practices Awards banquet in San Antonio on Nov. 8.

Ethernet Internet service as well as VoIP access and SIP trunking are a few of our core network offerings to our customers, so that makes this recognition an important one. Both the VoIP and Ethernet markets are growing rapidly and the competition can be fierce. According to Frost & Sullivan, the Ethernet services market grew an impressive 56.2 percent from 2010 to 2011, and 2011 market revenues exceeded $3.34 billion. More customers—from small businesses to large enterprises—are choosing Ethernet because of its scalability, reliability and cost efficiency.

Windstream was also recognized with the Frost & Sullivan Market Share Leadership Award in VoIP Access and SIP Trunking Services, which is presented to the company that has demonstrated excellence in capturing the highest market share within its industry.

These prestigious awards, presented by one of the top market research and consulting firms in the world, validate Windstream’s long-term vision for ubiquitous, cost effective Ethernet services and flexible SIP based unified communications solutions for business. They also serve as a testament to the energy, persistence and resolve of the entire Windstream team to delivering advanced technology and solutions to our customers that improves their effectiveness and ability to compete.

Awards are seldom earned overnight and these two awards are no exception. Through a sustained period of organic growth and strategic mergers and acquisitions, Windstream has leveraged the skills, best practices, engineering expertise and management insight required to satisfy more customers more comprehensively and more effectively than any of its peers.

The recent recognition from Frost & Sullivan in the VoIP Access and SIP Trunking and Ethernet Internet areas of our business is an honor. We’re proud. But the greatest sign of our success—and the one that matters most—is the satisfaction of our customers. It’s our most important point of focus and one we work towards every day.