PAETEC merger enhances Windstream’s capabilities


This is a very special day for all of us at Windstream. Today we officially combine with PAETEC and welcome thousands of great customers and associates into the fold.

Earlier this year, we announced the acquisition of PAETEC, a telecommunications provider with coast-to-coast presence.  Today, that merger takes effect, and Windstream now is a nationwide communications and technology provider offering even greater capabilities.  Together, we are an S&P 500 company, serving more than 450,000 businesses with more than 100,000 miles of fiber across North America, in major cities and small towns.

PAETEC strengthens Windstream in three important ways. First, PAETEC brings tremendous enterprise-level expertise and product offerings to enhance Windstream’s already robust business division. Second, PAETEC’s culture of first-rate customer care aligns nicely with our own commitment to exceptional service. And third, PAETEC’s service area perfectly complements our own, allowing us to instantly transform into a multi-billion dollar nationwide communications and technology company with:

Additionally, our combined capabilities will benefit PAETEC’s customers through:

  • A proven track record. Windstream has earned a reputation for keeping businesses connected. Windstream’s industry expertise encompasses the areas of healthcare, finance, hospitality, retail, education, government and more.
  • Customized, secure solutions. No one knows your business as well as you do. No one knows communications technology better than we do. Whether you run a small business or a multi-location enterprise, we will work with you to develop a customized solution to meet your needs.
  • Exceptional customer care. Nothing is more important to us than taking care of our customers. Windstream has local technicians in your community to provide the highest level of service. In addition, if you need technical support or just have a question about your service or products, our support team is available 24/7.

That last point’s extremely important to us.  Our dedication to our customers is unparalleled, and our personalized service is what sets us apart from our competitors.

It’s a pledge that’s embodied in our new tagline, “Smart Solutions.  Personalized Service.”   It’s a constant reminder, and a promise, to you of what you can expect when you work with us at Windstream.

We’re pretty proud today, and hope you can understand why.  But we also know that the hard work begins now.  It’s a challenge we’re eager to meet.