Will Windstream Support Nortel and Avaya?


The purchase of Nortel Enterprise Solutions by Avaya in late 2009 has had many of our customers wondering what will happen to their Nortel equipment and services.

Our customers can rest assured and can continue to rely on Windstream to support their existing Nortel equipment and services. 

Windstream offers a wide variety of user-friendly communication platforms from some of the most respected names in the industry.  The partnerships we have with these technology solution providers bring you the technology and applications you need to achieve your business goals.  With tens of thousands of phones deployed across Windstream's 23 state footprint, Nortel, now Avaya, ranks as one of our largest partnerships.

In addition, Windstream has become a member of Avaya’s PartnerConnect program. Windstream is currently an Avaya Platinum Partner – Avaya’s highest level partnership.  

It is “business as usual” for us, and we will continue serving our customers with heritage Nortel and Avaya products. Windstream had a decades-old relationship with Nortel dating to the installation of the first digital call-and-data switching equipment that transformed telecommunication services in the United States - and that strong relationship is continuing with Avaya.

Additionally, our technical staff works closely with Avaya on the latest technology and training so that we can install and support customers’ Nortel and Avaya business communication needs today and for years to come.