Customer Support
Billing and Account Support
Sales/Billing/Account Changes (800) 843-9214Chat with Us (Mon - Fri, 8AM - 6PM CST)
Bill Payment Information
- If you have a 9-digit account number,
click here or call (800) 843-9214. - If you have an account number with 7 digits or less,
click here or call (800) 600-5050. - Portal 2 or current Small Business Bundle (BizPac) customers, click here or call (800) 600-5050.
Windstream Hosted Solutions
Windstream Hosted Solutions Network Operations Center (NOC)Existing Customers can open a trouble ticket through Navigator.
(919) 573-0700 | (877) 621-6666 | Email Us
Chat with Us (Mon - Fri, 8AM - 6PM CST)
Windstream W-9 Support
Download Windstream W9.Email us with W9 requests and questions.
Business-Class Internet Support
(888) 292-3827
Chat with Us
(Mon - Fri, 8AM - 6PM CST)
Chat with Us
(Mon - Fri, 8AM - 6PM CST)
- Internet/DSL Support
- TechHelp Support
- Online Backup Support
- Internet Security Support
- PC Protect Support
Web and Email Hosting - Technical Support
- Visit: windstreamhosting.com
- Call: (800) 316-4581
- Support Hours: Mon - Fri 7AM to 9PM EST, Sat - Sun 9AM to 8PM EST
Website Design Support - As part of the Professional Bundle
- Visit: webdesign.windstreamhosting.com
- Call: (855) 624-2613
- Support Hours: Mon - Fri 8AM to 10PM EST
Voice/Data/Circuit/Equipment Support
(866) 990-3282
(800) 600-5050 Former Nuvox
(877) 340-2555 PAETEC Customer Repair
(866) 221-1063 Cavalier Customer Repair