Customer Support
Billing and Account Support
Sales/Billing/Account Changes (800) 843-9214Chat with Us (Mon - Fri, 7AM - 5PM CST)
Bill Payment Information
- If you have a 9-digit account number,
click here or call (800) 843-9214. - If you have an account number with 7 digits or less,
click here or call (800) 600-5050. - Portal 2 or current Small Business Bundle (BizPac) customers, click here or call (800) 600-5050.
Windstream Hosted Solutions
Windstream Hosted Solutions Network Operations Center (NOC)Existing Customers can open a trouble ticket through the Dashboard
(919) 573-0700 | (877) 621-6666 | Email Us
Chat with Us (Mon - Fri, 7AM - 5PM CST)
Windstream W-9 Support
Download Windstream W-9.Email us with W-9 requests and questions.
(501) 748-5354
Service Support & Troubleshooting
High-Speed Internet/DSL Support (888) 292-3827Chat with Us (Mon - Fri, 7AM - 5PM CST)
Web and Email Hosting Support
Visit windstreamhosting.com to access hosted email accounts, fax-to-email accounts, and related FAQs.
Support Hours: Mon - Fri 6AM to 6PM CST, Sat - Sun 8AM to 5PM CST
(800) 316-4581 | Email Us
Voice/Data/Circuit/Equipment Support
(866) 990-3282
(800) 600-5050 Former Nuvox
(877) 340-2555 PAETEC Customer Repair
(866) 221-1063 Cavalier Customer Repair