Customer Support

Billing and Account Support

Sales/Billing/Account Changes (800) 843-9214
Chat with Us (Mon - Fri, 8AM - 6PM CST)

Bill Payment Information

  • If you have a 9-digit account number,
    click here or call (800) 843-9214.
  • If you have an account number with 7 digits or less,
    click here or call (800) 600-5050.
  • Portal 2 or current Small Business Bundle (BizPac) customers, click here or call (800) 600-5050.

Windstream Hosted Solutions

Windstream Hosted Solutions Network Operations Center (NOC)
Existing Customers can open a trouble ticket through Navigator.
(919) 573-0700 | (877) 621-6666 | Email Us
Chat with Us (Mon - Fri, 8AM - 6PM CST)

Windstream W-9 Support

Download Windstream W9.
Email us with W9 requests and questions.

Business-Class Internet Support

(888) 292-3827
Chat with Us
(Mon - Fri, 8AM - 6PM CST)
  • Internet/DSL Support
  • TechHelp Support
  • Online Backup Support
  • Internet Security Support
  • PC Protect Support

Web and Email Hosting Support

Visit windstreamhosting.com to access hosted email accounts, fax-to-email accounts, and related FAQs.

Support Hours: Mon - Fri 6AM to 6PM CST, Sat - Sun 8AM to 5PM CST

(800) 316-4581 | Email Us

Voice/Data/Circuit/Equipment Support

(866) 990-3282
(800) 600-5050 Former Nuvox
(877) 340-2555 PAETEC Customer Repair
(866) 221-1063 Cavalier Customer Repair