Windstream Resources

Assistant Enterprise Toolbar User Guide

Get step-by-step instructions to guide you through setup of the Broadsoft Enterprise Assistant Toolbar.

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CommPortal Business Admin User Guide

The Business Administrators Quick Start Guide provides Business Group (BG) Administrators guidance to configure their own line options and configure and manage BG lines, phones and services.

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CommPortal User Guide

CommPortal users get step-by-step instructions to use the CommPortal Message and Call Tab features and settings.

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CommPortal Assistant User Guide

Get a features overview, installation and configuration instructions in this comprehensive CommPortal Assistant Guide.

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Virtual PBX Voice Portal and Auto Attendant User Guide

This Administrator Guide provides a complete overview with setup and utilization instructions to take advantage of all the features and benefits of the Virtual BPX Voice Portal and Auto Attendant system.

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Music on Hold User Guide

This Quick Start Guide provides directions for operating Music on Hold. Upload 10 music files to customize on-hold songs and messaging for playback to business callers placed on hold.

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Windstream Hosted Solutions Navigator Portal User Guide

Learn about Windstream Navigator, the next generation portal for customers to access data associated with their Hosted Solutions installation in this helpful User Guide.

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Windstream Hosted Solutions Cloud Portal User Guide

Windstream has deployed a new cloud portal to allow end users easier access to their cloud resources and  create new VMs, change hardware settings, access the console and upload VMs to the cloud. Learn more in this Cloud Portal User Guide.

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Audio Conferencing User Guide

The Audio Conferencing Guide will help you from the basics to set up options, plus security features and more.

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Event Conferencing User Guide

The Event Conferencing Guide will help you wilth starting a conference call, describe enhanced features, and give an overview of rates.

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Managed Network Security Web Portal User Guide

This User Guide introduces the Managed Security Web Portal to guide you through the portal layout, web filtering administration and SSL VPN use administration with instructions for applying changes and administering multiple devices.

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Cisco Router User Guide

Cisco Unified WAN Services Platforms make it easy to evolve your network. Refer to this Cisco Router Guide for recommended migration paths for legacy products.

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Business Line Features and Information User Guide

Use this Local Phone Features and Information Guide for directions and helpful hints for using your business phone services and taking full advantage of all the features and benefits.

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International Calling Card User Guide

Keep the International Calling Quick Reference Card with your Windstream Calling Card when traveling for a quick, easy reference of international dialing access numbers.

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Premium Auto Attendant User Guide

Get a thorough overview including setup, configuration and operational instructions with the Premium Auto Attendant User Guide.

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Personal Voice Portal User Guide

This Quick Reference Guide provides step-by-step set-up instructions for the Personal Voice Portal.

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Voicemail User Guide

Get all the answers you need from initial setup to message retrieval and management with the Windstream Voicemail Users Guide.

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Web Conferencing User Guide

The Web Conferencing Guide gives you and overview and explains the conference center and conference controls.

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International Conferencing User Guide

The International Conferencing Guide gives you and overview and explains the conference center and conference controls.

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User Guide