Windstream Resources

CommPortal User Guide

CommPortal users get step-by-step instructions to use the CommPortal Message and Call Tab features and settings.

Assistant Enterprise Toolbar User Guide

Get step-by-step instructions to guide you through setup of the Broadsoft Enterprise Assistant Toolbar.

Windstream Cloud Portal User Guide

The Windstream Cloud Portal provides customers with at-a-glance monitoring and self-service control of their cloud and data center assets such as virtual machines and firewalls.

Windstream Hosted Solutions vCloud Director User Guide

Windstream uses VMWare’s vCloud Director to allow end users access to their cloud resources and to create new VMs, change hardware settings, access the console and upload VMs to the cloud.  Learn more in this vCloud Director User Guide.

Advanced Application Reporting User Guide

The Windstream Advanced Application Reporting User Guide provides information and procedures to help you effectively use the Advanced Application Reporting (AAR) product’s reporting capabilities. Use AAR data to help you make accurate decisions regarding cost reduction, capacity planning, troubleshooting and network traffic analysis across the enterprise.

Virtual PBX Voice Portal and Auto Attendant User Guide

This Administrator Guide provides a complete overview with setup and utilization instructions to take advantage of all the features and benefits of the Virtual BPX Voice Portal and Auto Attendant system.

Event Conferencing User Guide

The Event Conferencing Guide will help you wilth starting a conference call, describe enhanced features, and give an overview of rates.

International Conferencing User Guide

The International Conferencing Guide gives you and overview and explains the conference center and conference controls.

Business Line Features and Information User Guide

Use this Local Phone Features and Information Guide for directions and helpful hints for using your business phone services and taking full advantage of all the features and benefits.

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User Guide