Case Studies

Technology Solutions For All Industries

ADAM Systems

ADAM Systems thrives on excellent customer relations. So, when it came time to move communications providers, they wanted a provider that could professionally handle the cutover efficiently in a very limited amount of time.

Advanced Environmental Laboratories, Inc.

With locations in Jacksonville, Tampa, Orlando, and Gainesville, AEL needed an experienced provider who could first link the four offices together. With Windstream’s Dynamic IP solution, AEL consolidated their bill and reduced their long distance charges.

ALTe LLC

Windstream's IP Simple provided this automotive technology start up with a cost-efficient solution for new communications systems with no upfront capital expenditures—and the efficiency and convenience of a single provider for voice, data and equipment.

AWeber Communications

As an Internet-based business, AWeber’s biggest challenge is supporting a rapidly expanding customer base with sufficient network bandwidth and server space so that service is flawless. It was critical that AWeber Communications strategically position its IT infrastructure to be extremely scalable to be well ahead of its growth curve. So AWeber Communications moved its IT infrastructure to Windstream Hosted Solutions’ Data Center in nearby Conshohocken, PA.

Bank of Bolivar

As Bank of Bolivar experienced growth and expanded its number of locations, the business needed a solution to connect its branches.

Boston Consulting Group

The Boston Consulting Group, a global management consulting firm and the
world's leading advisor on business strategy, depends on the personalized service and superior account management that Windstream provides.

Calloway Consolidated Group: Five Guys Burgers & Fries

Calloway Consolidated relies on Windstream for high-speed Internet, fax and phone service to power its communications abilities, from telephone to the connections needed to power the POS system at each restaurant location, including instantaneous credit card approval.

Capital Caring

For 35 years, Capital Caring has helped families by offering coordinated care, comfort and dignity to those living with serious illness. Hear how Windstream partners with Capital Caring to provide personalized Voice over IP (VoIP) and data service.

Capitol Broadcasting Company, Inc.

With the most visited broadcast site in the country, WRAL.com, Capital Broadcasting Company, Inc. needed reliable delivery and security for their web applications. They chose Windstream for data center services and a managed hosting solution to support their growing traffic and service initiatives.

Carolinas Center for Oral & Facial Surgery

Managed Network Services and Cloud Services—in addition to the Center’s existing Windstream voice and data services—give the Center a completely integrated set of Windstream’s solutions, simplifying its IT infrastructure and the ongoing management of the network.

ChannelAdvisor

With rapid growth in their technology platforms and a need to cover critical business functions worldwide, ChannelAdvisor selected Windstream for enterprise managed services solutions to optimize their IT functionality and free up their internal workload.

Christus St. Michael Health System

Windstream helped Christus St. Michael with a private branch exchange (PBX) system upgrade and created at telecommunications plan for the hospital that included local phone and long distance service with specialized billing to meet the needs of the hospital’s accounting department.

City of Tallmadge, Ohio

A Windstream IP Simple solution bundled voice, data, and equipment for the City of Tallmadge, saving the City thousands each month on hardware and technology while offering the convenience of a single point of contact and all services on one monthly bill.

Coldwell Banker Residential Real Estate Florida

Windstream worked with Coldwell Banker to bundle business phone services and business long distance, with reliable service including a Direct Truck Overflow solution, to meet their goals lower costs, reduce overhead and increase their level of service.

Cooper Hotels

Cooper Hotels faced bandwidth limitations and increasing costs for a solution that simply wasn’t working. Windstream representatives worked carefully with Cooper Hotels to first ensure bandwidth needs were met. Networking the locations together through an MPLS Networking solution allowed each location to more efficiently use the bandwidth.

Crawford & Crawford, LLP

When it came to communications, Crawford & Crawford needed a secure network that provides a broad range of services to match their fast pace. Windstream designed a solution consisting of Voice over IP, which allowed them to maximize their bandwidth, along with data backup.

Education Corporation of America - Virginia College

To lower costs and meet the voice and data needs of multiple campuses with a burgeoning enrollment, Windstream helped Education Corporation of America - Virginia College move to T-1 lines and migrate to MPLS-based phone service, including a private circuit to the MPLS cloud at each campus.

Finebloom & Haenel

Prior to their switch to Windstream, the attorneys at Finebloom & Haenel were spending far too much time dealing with a low-grade telecommunications solution that included two carriers. After moving to Windstream's Hosted VoIP and Data Bundle, they are enjoying the efficiency of one bill and relying directly on Windstream for any carrier issues and upgrades.

First Federal Bank

Windstream provided First Federal Bank with a cost-effective Multi Protocol Label Switching (MPLS) meshed solution in place of their costly, slow, and outdated point-to-point connections. This solution allowed the bank to make customer information available over their own private network to all bank branches without compliance complications that come with the public Internet.

Florida State Attorney's Office, 13th Judicial Circuit

A Windstream Telecom Audit revealed tremendous productivity, efficiency and cost savings opportunities for the Florida State Attorney's Office—including an infrastructure upgrade to a fully networked IP MPLS system that dynamically allocates bandwidth for voice and data applications on demand.

Freedom Health

Amin Chikalia, CIO of Freedom Health, chooses Windstream for reliability and advanced technology.

The George Washington University

Windstream's PINNACLE Lifecycle Service Management suite centralized service management and billing under one application for several facets of The George Washington University's IT and Telecom departments—resulting in cost savings through operational efficiency, improved data integrity and enhanced metrics reporting and business intelligence.

Insight Ecosystems

Insight Ecosystems’ biggest challenge was finding a solution that provided sufficient bandwidth, as well as network security. Insight Ecosystems was one of the first Windstream customers to sign up for the Hosted VoIP and Data Bundle.

Jewish Hospital & St. Mary's Healthcare

Renowned hospital system depends on Windstream to care for its communications network.

McAlister-Smith Funeral Home

Using “any-to-any connectivity,” McAlister-Smith Funeral Homes can access servers and databases from multiple office locations over Windstream’s Virtual LAN Service.

Missouri Mavericks

Brent Thiessen, President/GM of the Missouri Mavericks, explains why the Mavericks partner with Windstream Business for their communications needs.

Mobile Medical Response

Windstream bundled voice, data and equipment to personalize and simplify communications for Mobile Medical Response, providing Internet, phone, colocation, MPLS VPN, and more—with one point-of-contact and one monthly bill.

National Research Center for College & University Admissions

NRCCUA needed a solution with rapid growth capacity and maximum uptime, while still being able to manage and maintain direct responsibility of its application servers. A Windstream hybrid-cloud solution met the stringent requirements and delivers uptime and performance beyond promised service levels.

Nixon Peabody, LLP

Windstream's Dynamic SIP Trunking service consolidated Nixon-Peadody's network of 29 PRIs to three, building a more reliable network, increasing control, streamlining billing and cutting costs by 50%-all in a more simplified environment.

OmniSource Southeast

OmniSource Southeast needed a more effective way to communicate across their footprint. They needed a solution that would be flexible and scalable, making it easy to layer services as their network continues to grow. A Windstream MPLS Networking Solution and 100 Mbps of Ethernet Internet were exactly what OmniSource Southeast needed.

Plus Three

Plus Three chose Windstream for hosted server and business continuity solutions that consolidated infrastructure and reduced costs by 50% while providing scalability to accommodate rapidly expanding web-based technology needs.

POMCO Group

POMCO Group uses Windstream and ShoreTel Unified Communications solutions to improve productivity and efficiency in its contact center.

Professional Travel, Inc.

Professional Travel’s main call center in North Olmsted, OH, was the victim of frequent power outages. After searching for a new communications provider, Professional Travel now runs both its voice and data traffic over Windstream’s MPLS network.

Progressive Design Collaborative, Inc.

PDC didn’t have the time to deal with the intricacies of managing their own telecommunications solution. Windstream readily identified the needs of PDC, upgrading them from DSL to a Hosted VoIP and Data Bundle, Managed Network Security, and a way to back up their files in case of an emergency.

Ralston Public Schools

Preparing students for the future is a priority for Ralston Public School District in Ralston, Nebraska.

REMAX Heartland, REALTORS

Windstream’s Hosted VoIP and Data bundle proved to be the perfect match for RE/MAX's four real estate offices. The “Find Me, Follow Me” and Call Forwarding features ensure RE/MAX agents that they will never miss another call.

Risk Metrics

Windstream provided Risk Metrics, the nation’s leading database supplier of Workers Compensation prospect information, with a VoIP and Data solution that optimized Risk Metrics’ bandwidth use based on traffic prioritization. While conventional telecommunications require separate channels for voice and data traffic, Windstream VoIP and Data allows voice, Internet, and WAN services to coexist.

Robins & Morton

Robins & Morton needed a trusted advisor to help the company with its communication services. Windstream created a personalized solution for Robins & Morton consisting of Windstream's Dynamic IP SIP Trunking and Network Firewall services, its Equipment for Services (EFS) financing program, and PINNACLE Online software, and was able to reduce costs for the company.

Serenity Hospice

In the years since Hurricane Katrina, Serenity Hospice has continued to grow, and has continued to rely on Windstream to meet its telecommunications needs.

Soft Surroundings

Soft Surroundings shares their experience working with Windstream to find the best voice and data MPLS networking solution for their multi-location retail business.

Thomson Reuters Healthcare

Thomson Reuters Healthcares Vice President, Technology Services shares his experience and why Thomson Reuters rely on Windstream Hosted Solutions’ data center services to support their healthcare data and information products and services business.

Transactis

Chuck Kelso, Transactis’ chief operating officer, realized that to scale his organization and keep up with its rapid growth, he needed higher level support from a partner that could provide more sophisticated offerings and grow with him. He got that from Windstream Hosted Solutions.

University of Kentucky Federal Credit Union

Windstream helped the University of Kentucky Federal Credit Union (UKFCU) develop and deploy new voice and data network solutions with an MPLS networking and VoIP. Continuing on, Windstream is working with UKFCU, developing customized solutions for business continuity, disaster recovery and a colocation strategy.

West Central Alabama Rehab Center

WCARC’s old method of storing data consisted of changing tapes and drives and then rotating them in and out of the vault. After a few times where data had been lost due to equipment failure, WCARC saw firsthand how it took weeks of work to retrieve and restore their data. Windstream's Online Backup and Managed Network Security were the perfect solution for WCARC's data needs.

Welsch, Flatness, & Lutz

WFL needed a provider that could keep them up to speed on evolving technology which would in turn make them more efficient. WFL decided to employ Windstream’s T1 Bundle solution using TDM technology.

Whitaker Bank

Windstream Aids Whitaker Bank with Cutting-Edge Technology to Maintain Dedicated Customer Base.