Windstream Resources

Newest Resources

Hospitality Virtual PBX Brochure

Learn how Virtual PBX cloud-based hospitality communications solutions designed, delivered and managed by Windstream help leading hoteliers deliver an outstanding brand experience and best-in-class guest services.

Kannapolis Public Schools Case Study

Windstream’s Unified Communications as a Service (UCaaS) delivers system-wide connectivity for Kannapolis City Schools, standardizing and streamlining voice, data and network technology on a unified platform to meet scalability, flexibility and cost-efficiency demands.

Community Health Options Case Study

Windstream’s Contact Center as a Service (CCaaS) cloud-based architecture provides Community Health Options with the flexibility to scale up and down to efficiently and effectively to meet business demands including busy seasonal healthcare insurance open enrollment periods—while lowering costs and freeing their IT staff up to handle more strategic business issues.

Comprehensive TCO Analysis of UCaaS Versus On-Premises UC White Paper

In this Windstream Whitepaper, we examine key factors that lead to savings with the adoption of Unified Communications as a Service (UCaaS), offering deeper insights and comparisons of total cost of ownership for a UCaaS solution versus customer-owned IP PBX. While many IT professionals believe that the total cost of ownership of on-premises IP PBX is lower than UCaaS, research indicates that the total cost output is more similar than expected. 

Ace Industries Case Study

Windstream's customized data, voice and security solutions, including VoIP, dedicated data services, high-speed Internet and MPLS Networking, help Ace Industries connect, communicate and collaborate effectively, efficiently and securely.

Fixed Wireless Little Rock Coverage Map

View the Windstream Fixed Wireless Little Rock Coverage Map to see coverage with end-to-end, high-speed, fixed wireless connections for Little Rock and surrounding communities. 

UCaaS Solutions Brochure

Unified Communications as a Service (UCaaS) from Windstream is a robust, sophisticated solution on a single unified platform hosted in an enterprise-class data center and accessible through the cloud. With a customized UCaaS solution, we manage your communications needs and tools—like instant messaging, presence management, mobility solutions, web and video conferencing, desktop sharing, unified messaging and more—empowering you to focus on your core business goals.

Customer Service Manager Fact Sheet

Windstream’s Customer Service Manager (CSM) is your dedicated, expert resource to handle your critical and day-to-day equipment management including preventative maintenance, billing and support tracking.