Communications That Improve Guest Satisfaction

Windstream is the ultimate single-source data, voice, network and cloud provider for the hospitality industry, partnering with leading hoteliers in planning, implementation, management and support of simple to complex voice and data solutions. In fact, more than 3,000 hotels ranging from select-service properties to five-star 1,000+ room resorts depend on us for data, voice, network and cloud tools to increase productivity, streamline operations, generate revenue, lower costs and sharpen their competitive edge. And in an industry that thrives on guest satisfaction, you need a communications provider who combines advanced technology with unparalleled service to create exceptional guest experiences.

Answering Hospitality and Hotel Guest Calls For HSIA, Bandwidth & More

Provide guests with the always available, easy-to-use high-speed Internet access (HSIA), increased bandwidth and other leading-edge communications technologies they demand —all from a single provider with the most competitive bundles in the industry. Windstream’s HSIA wireless infrastructures are backed by a centrally located, state-of-the-art Solution Center made up of a Network Operations Center (NOC) and 24 x 7 Guest and Staff Help Desk working seamlessly to deliver superior service and support. Depend on us to:

  • Proactively identify and remediate issues before they become apparent to guests
  • Promptly answer and resolve guest and staff inquiries
  • Perform real-time trend analysis and quarterly business reviews

Integrated Solutions

  • Video & Audio Conferencing
  • Automated Hotel Business Centers
  • Staff Communication Products
  • A/V Services & Conference Support
  •  CCTV & Digital Signage Integration

Voice Solutions

  • On-premises & Hosted PBX Solutions
  • Guest Room Telephones
  • Call Accounting & Voicemail
  • Superior Maintenance & Support Services

High-Speed Internet Access & Network Solutions

  • Expert Design & Implementation
  • Wired & Wireless System Installations
  • Infrastructure Upgrades
  • Converged Networks
  • Cabling
  • Bandwidth Optimization Tools
  • Broadband & Voice Circuit Provisioning
  • Comprehensive NOC & Help Desk Support

Hospitality Solutions Video

Discover hospitality technology solutions that keep you winning.

 
 

Interactive Inset

Interactive Infographic

Get an interactive look at the various solutions our team of experts can help you deliver for your property. View >

Hospitality Industry Partners

Cisco Gold Certified logo, a Windstream UC partner. Avaya Connect Platinim logo, a Windstream UC partner. Mitel Diamond logo, a Windstream  UC partner. Motorola, a Windstream PartnerRuckus Wireless Partner