Personalized Patient Experiences
Windstream understands the significant role of technology and its contribution to assisting our customers who are in the business of healing others and saving lives. In addition to providing quality healthcare, medical professionals are tasked with minimizing errors, efficiently managing practices, tracking assets and resources, assuring patient privacy, storing large amounts of patient data offsite and complying with government regulations. In an age where innovative communications technology sometimes limits face-to-face interaction, our data, voice, network and cloud solutions for healthcare providers help optimize time and re-establish the personalized aspect of successful patient relationships.
IT Network Solutions for Healthcare that Benefit Providers & Patients
Our smart, secure and customized solutions are designed to help healthcare providers efficiently address everyday communications issues while simultaneously enhancing the patient experience.
The experts at Windstream support the current and emerging technology needs of healthcare providers at all levels—from small, rural clinics to the largest urban hospital campus. Windstream will customize your solution to your requirements to improve your patient experience.
Improve Patient Experience
With a broad range of options, Windstream can help you be more productive and proactive—no matter how you define it and provide an improved patient experience. You will get faster and more economical access to full-feature, Contact Center as a Service (CCaaS) to address rapidly consolidating health systems and their need to offer centralized scheduling, transfers and referrals and nurse advice line services.
Windstream provides optimized performance and scalability to adjust connectivity as business needs change—due to changing requirements from EHR, PACS and Telemedicine solutions, to name a few. Windstream delivers your services via our carrier-grade, private MPLS network and nationwide fiber footprint offering reliability, security and uptime.
Improve Patient Flow and Patient Safety
We can economically meet and support your unique organization's ability to deliver quality patient care and a positive patient experience. Windstream has a successful history with the Rural Health Care (RHC) program administered by USAC. It offers discounts on telecommunications products and services for eligible healthcare providers, allowing you to stretch your budgets to fit in important population health analytics projects. With our ability to quickly upgrade, modernize, consolidate or move to a cloud model, we offer turnkey virtualized Unified Communication and Contact Center solutions, improving care team collaboration and patient flow through your health system.