WebSphere Server Management
Windstream Middleware Server Management includes expert care for your WebSphere Application Server.
With Windstream Hosted Solutions' WebSphere Server Management service, you have access to WebSphere server application environment planning, administration, and monitoring services from our specialized Application Engineers within our enterprise-class data centers. Our Application Engineers provide subject matter expertise for end-to-end support of all aspects of your WebSphere application environment.
Our WebSphere Application Engineers live and breathe WebSphere. They've seen hundreds of WebSphere middleware server installations and configurations, encountering countless unique issues along the way. They understand the intricacies of WebSphere and can maintain your environment 24/7. Even better, they sit alongside teams that specialize in Network, Security, DBA, Storage and Virtualization. So you've got access to an entire pool of resources that are experts in every layer.
Your WebSphere application server is one of the most complex elements in your IT environment, So closely tied to your database, applications and operating system…one mistake in WebSphere and your application could crash. Don't take chances. Rely on Windstream Hosted Solutions for WebSphere Server Management.
WebSphere Server Management includes:
Middleware Server Installation and Management
- Windstream Hosted Solutions will provide management of the customer application environments, providing incident response and routine maintenance.
Real-Time Incident Support
- Windstream Hosted Solutions offers an experienced staff of application engineers who are able to help troubleshoot and resolve critical issues while they are occurring.
Primary Technical POC
- Each customer of Middleware Server Management Services has an Application Engineer assigned to them who serves as Primary Engineer for their environment. In this role, the Application Engineer can assist customers with the integration of their environment, drawing on a wide range of knowledge and expertise encompassing the web application environment, and engaging appropriate subject matter experts to help answer complex cross-disciplinary questions.
Routine Application Management
- Application process and availability monitoring
- Middleware Server patching and maintenance
- Application and code deployment
- Configuration review
- Log file maintenance
- Regular environment capacity and growth review
Software Supported
- WebSphere Application Server V5
- WebSphere Application Server V6
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