Houston, TX Data Center

Nothing is More Important to Your Business Than Knowing Your Mission-Critical IT Systems, Applications and Data are Secure.

• 2,200 sq. ft. data center
• Full cabinets and half cabinets for customer equipment

Power

Power is a major component of Data Center Colocation. Windstream has gone to great lengths to ensure that the power supplied is clean, consistent, and reliable. Our power distribution systems ensure that every power circuit delivered to a customer's cabinet is clean and isolated from other customer circuits (i.e. no shared power circuits). PDU (Power Distribution Units) act as "smart" circuit breaker panels, monitoring both input and output voltages and currents.

Commercial Power:

• 2,000 Amps at 480 Volts of incoming power from the utility company

Generator:

• One (1) Generac 1000kw backup generator
• One (1) 1,500 gallon double wall steel fuel storage tank
• Contracts with multiple fuel vendors
• Generators tested weekly at no load and bi-weekly at full load

UPS (Uninterruptable Power Supply):

• One (1) Liebert 225kVA UPS inverter and battery packs

HVAC

With 90 tons of cooling capacity currently installed and the ability to expand to 120 tons in the Houston facility, Windstream monitors the facility's environment to keep temperatures averaging 74 degrees F (+/- 2deg) and humidity levels at 44% (+/- 5%).

Fire Suppression / Smoke Detection

The Houston Data Center facility uses a pre-action dry pipe fire suppressant. The system utilizes a grid work of smoke / heat sensors in the ceiling.

Network

Windstream's Network Engineering is actively deploying a 40 wavelength system providing up to 10G channels that provides backbone connectivity between Houston, San Antonio, Austin, Dallas, Tyler, Nacogdoches, and Beaumont.

Monitoring

Windstream utilizes a suite of monitoring tools and methods to provide proactive notification of server or service affecting outages. Options for monitoring include SNMP based metrics for server health (cpu utilization, drive space, memory usage), service or daemon status (service up / down), or standard TCP / IP protocol response (ping, http, https, smtp, ftp), as well as nonstandard application-dependant port response. Thresholds for alarm escalation and specific ports or services must be identified by the client prior to the establishment of monitoring.

Data Center Colocation Security Access

Windstream provides 24-hour unescorted access to its colocation facilities for authorized individuals only. Authorized individuals include:

• Pre-authorized Windstream customers issued a Windstream Photo ID Badge
• Onsite Windstream employees
• Contractors authorized to perform routine and/or emergency maintenance within the facility

Windstream's security measures include:

• Mantrap Entrance System with Three (3) Tier authentication
• Card access system
• Electronic verification by Windstream personnel
• Biometric identity access system
• Individual cabinet combination locks
• Video surveillance and capture to DVR