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Live from IAUG CONVERGE2015: Customer Experience and Modernization

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IAUG Converge 2015

A shift in customer communications methods is starting a revolution in contact center operations as more customers contact businesses through social and online channels (chat, text and Twitter) than through traditional calls. Our Windstream blogger shares key takeaways to kick- start change from the “Customer Experience and Modernization” session at IAUG CONVERGE2015. 

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Live from Cloud Expo: Consuming Your Private Cloud as a Service, Not as a Headache

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Cloud Computing Expo Nyc

From the “Consuming Your Private Cloud as a Service, Not as a Headache” session at Cloud Expo, our Windstream blogger shares insight into private cloud implementation challenges, including the high operational burden on IT, infrastructure acquisition, data center management, cloud software implementation, expertise and network operations.

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Live from Cloud Expo: Next Generation Cloud Services: EMC-Windstream Partnering to Drive Cloud Solutions

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Cloud Expo Pic

Live from Cloud Expo, EMC and Windstream, the first nationwide cloud service provider with its own voice and data network in the EMC Cloud Service Provider (CSP) program, highlight how we’re increasing efficiencies and improving service delivery with next-gen hybrid and public cloud solutions.

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